Outline of the content:
The learning outcomes:
On completing the session you will be able to:
The program will consist of a combination of presentations, educational simulations, case studies and discussion. This will allow participants to actively engage in exploring how the approaches can be implemented in their own setting.
There are no formal prerequisites although the participants will be guided to read ‘Pride and Joy’ by Alex Knight and will be expected to either have a management/director/clinical leader role in a healthcare system or be involved in analysis and/or performance improvement of such systems. It is also suitable for people leading operational change in such systems.
The course will be led by Alex Knight who is considered as the leading authority in the application of TOC in healthcare and has successfully applied the approach in acute, community, mental health care in many countries around the world.
His book ‘Pride and Joy’ is written as a novel to help engage clinical and managerial leaders in achieving similar breakthroughs in their own healthcare systems.
Duration and start date
One day course
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